FAQ

How do I place my order ?

Pick your Indus threads ensemble, select your size based on our measurement chart. Place your purchase and leave a comment in the note section if you’d like to provide additional details on measurements, colors, or style. We will do our best to accommodate all requests.

How long will it take to receive my purchase?

The exact timeframe for each product is on the product description page. Custom orders take 2-3 weeks. Most in-stock items take 3-4 days.

Is there an extra cost to change the color or style of a garment?

Generally no, however it depends on the piece, email us on saadia@industhreads.com with your specific request.

What is your return / exchange policy?

Most orders shipped within the United States can be returned within 7 days of receipt. The return shipping shall be paid by the buyer.  

Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.

Please email saadia@industhreads.com to request an exchange or return.

Can I get online help to select my perfect size?  

Yes. We have stylists available via email to help you select your accurate size.

How do I wear the piece so it looks like the models in the photo?

Check out our Instagram page for styling inspo. If you have any other styling questions, please email our Creative Director at saadia@industhreads.com


How much does shipping cost?

We offer free shipping within US

Do you have a storefront?

 No, at this time we do not have a storefront location. Do follow us on Instagram @industhreads for details on upcoming pop-ups in different cities in US.